Job Information
Kelsey-Seybold Clinic MGR Laboratory Ancillary Support in Houston, Texas
Responsibilities
Under the oversight of the Laboratory Services Program Director, the Laboratory Ancillary Services Manager will serve as the Department’s Customer Service Leader, will oversee third party vendor contracts, and manage subordinates engaged in Specimen Recollection Processes and Reporting, and Home Draw Program, for internal and 3rd party lab services utilized by Kelsey-Seybold Clinic. This position will take an active role in any process changes initiated at the clinical, operational, or technical level affecting areas of responsibility as well as participate in surveys and audits.
Job Title: MGR Laboratory Ancillary Support
Location: IBC Building Admin
Department: Lab Services
Job Type: Full Time
Salary Range: $ 99,164 - $122,501 (Pay is based on several factors including but not limited to education, work experience, certifications, etc.)
Qualifications
Education
Required: Bachelor’s degree
Preferred: N/A
Experience
Required: 5 years’ experience in a supervisory capacity in clinical laboratory setting or laboratory business
setting in a customer service function
OR
2 years KSC experience as a Laboratory Services Manager.
Familiar with billing and results distribution requirements
Preferred: N/A
License(s)
Required: Valid driver’s license
Preferred: N/A
Special Skills
Required: Advanced Microsoft Office Suite skills
Preparation and analysis of quarterly and monthly reports
Knowledgeable of waived and PPM tests performance and quality control/ proficiency testing and monitoring
Working knowledge of CRM database tools (preferably Salesforce) and are experienced in the sales process
Preferred: N/A
Other
Required: Excellent written and verbal communication skills; ability to deliver organized and concise
presentations tailored to audience.
Critical thinking skills to support good judgment and decision-making; able to carefully consider impact of
actions on all affected departments.
Excellent time management and prioritization skills- ability to work independently
Detail-oriented
Flexibility, must be able to work extended shifts or weekends in situations deemed necessary by management
Excellent customer service skills; must exhibit good business etiquette at all times
Preferred: N/A
Working Environment: Medical Clinic
About Us
Start your career journey and become a part of a community of renowned Healthcare professionals. Kelsey-Seybold Clinic is Houston’s fastest growing, multispecialty organization with more than 40 premier locations and over 65 specialties. Our clinics are comprised of more than 600 physicians and as we continue to grow, our focus is providing quality patient care by adding to our team of clinical and non-clinical professionals that work together in a convenient, coordinated, and collaborative manner. Enjoy the rewards of a successful career while maintaining a work/life balance by joining our team today and changing the way health cares.
Why Kelsey-Seybold Clinic?
Medical, Vision, and Dental
Tuition Reimbursement
Company Matching 401K
Employee Reward and Recognition Program
Paid time off for vacation, sick, and holidays
Employee Assistance Program
Continuing Medical Education allowance
Kelsey-Seybold Clinic strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by organizational policy or by federal, state, or local laws unless such distinction is required by law. Kelsey-Seybold is a VEVRAA Federal Contractor and desires priority referrals of protected veterans.